Customer Satisfaction Guarantee
Every roof we build is backed by our 100% satisfaction guarantee, lifetime workmanship warranty, and manufacturer-backed material warranties. We earn your trust through our work — not through words.
What We Guarantee on Every Project
These aren't marketing promises — they're commitments we put in writing before work begins. Hold us to them.
100% Satisfaction Guarantee
We stand behind every project. If you're not completely satisfied with our work, we'll make it right — no questions asked, no runaround. Your satisfaction is the foundation of our business.
Transparent Written Estimates
Every project begins with a detailed, written estimate that breaks down materials, labor, and timeline. No hidden fees, no surprise charges. What we quote is what you pay.
Lifetime Workmanship Warranty
Our lifetime workmanship warranty covers the labor and installation on every roof we build. If a problem arises from our work, we'll fix it at no cost to you — for as long as you own your home.
Licensed & Fully Insured
Rivet Roofing is licensed for residential roofing work in Tennessee, Mississippi, and Arkansas. We carry full general liability and workers' compensation insurance, protecting you from any liability during the project.
On-Time Project Completion
We provide a clear timeline before work begins and commit to meeting it. Weather delays aside, we respect your schedule and keep you informed every step of the way.
Clean Jobsite Promise
When we leave, your property will look better than when we arrived. We perform a thorough cleanup after every project, including magnetic nail sweeps of your yard and driveway.
TAMKO Pro Platinum Certified
Rivet Roofing has earned the TAMKO Pro Platinum certification — the highest tier in TAMKO's contractor program. This certification verifies that we have met all program requirements and demonstrated strict adherence to TAMKO's Code of Ethics and Professional Practices.
Our Manufacturer Certifications
TAMKO Pro Platinum
VerifiedRivet Roofing is a TAMKO Pro Platinum Certified Roofing Contractor (PRO ID# 175730), having met all program requirements and demonstrated strict adherence to TAMKO's Code of Ethics and Professional Practices. Certified since March 31, 2026.
What This Means for You
When you choose Rivet Roofing, you're choosing a contractor who puts commitments in writing and backs them up with action. Here's what you can expect:
Honest Inspections
We tell you what your roof actually needs — not what makes us the most money. If a repair will last, we'll recommend a repair.
Written Warranties
Every project comes with a written warranty document detailing exactly what's covered, for how long, and how to make a claim.
Direct Communication
You'll have direct contact with your project manager throughout the entire process. No call centers, no runaround.
Post-Project Follow-Up
We follow up after every project to make sure everything meets your expectations. If anything needs attention, we address it promptly.
Ready to Work With a Contractor You Can Trust?
Get a free, no-obligation roof inspection backed by our 100% satisfaction guarantee.